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Frequently Asked Questions

Q: 1. How long will it take for me to receive my postcards?
A: You will receive your order in approximately ten or eleven business days. Our production department is closed on weekends. We are shipping in Florida only.

Q: 2. What is the advantage of UV coating?
A: UV coating gives a gloss finish to the surface it is applied to, enhancing the depth of color and making the hues pop. It also provides moisture and abrasion resistance. This is recommended for brochures that will be heavily handled by several individuals or will go through locations.

Q: 3. Do I have to pay shipping for my postcards?
A: You don't have to pay shipping.

Q: 4. How thick are postcards?
A: 14pt thick (equal to .014 of an inch). Each point (pt) is equal to .001 of an inch, to give you a frame of reference.

Q: 5. I have an idea of the design, can you create the artwork for me?
A: If you have an idea for your design, but do not have a digital file prepared by a graphic designer ready to print, you will need to create the artwork. We offer design services, please contact us for a quote.

Q: 6. If I have my own design. How do I set up my artwork files? What are your file specifications?
A: To ensure the printing quality of your cards, your design must meet certain technical specifications required by our production department. Depending on the number of sides to print, you will need to send: 1 or 2 files. Bleed should be 0.0625 "on each side (top, bottom, left and right) and should extend beyond the cut line, this will be trimmed from the product during the final cut phase. Keep all text at least 0.50 "from the edge. The final size of your art, with the margin should be 4.625 "x 6.125". However, at the time of printing and cutting your cards will have a standard size of 4"x 6".

Templates: Our template is used as a guide or reference to show general placement of logos/graphic elements, however, when submitting the artwork, you must submit it without the guidelines, otherwise they would be printed. See image below for example. To get template click on the following link:

For Postcards 8" x 6.5":
Bleed should be de 0.0625" on each side (top, bottom, left and right) and should extend beyond the cut line, this will be trimmed from the product during the final cut phase. Keep all text at least 0.50 "from the edge". The final size of your art, with the margin should be 8.127" x 6.627". However, at the time of printing and cutting your postcards will have a size of 8" x 6.5".

For Postcards 9" x 6.5":
Bleed should be de 0.0625" on each side (top, bottom, left and right) and should extend beyond the cut line, this will be trimmed from the product during the final cut phase. Keep all text at least 0.50 "from the edge". The final size of your art, with the margin should be 9.127" x 6.627". However, at the time of printing and cutting your postcards will have a size of 9" x 6.5".

EDDM 8x6.5 postcard front side
EDDM 8x6.5 postcard back side

EDDM 9x6.5 postcard front side
EDDM 9x6.5 postcard back side

During the design phase please do not change the position or size of the USPS postage stamp found in the template, indicated by the red arrows in the image below.

Accepted files: JPG or PDF format, 300 dpi, CMYK coloring. Please provide ready to print files & in good quality. If you have any questions or doubts please contact us .
Q: 7. How do I submit my design to approve it?
A: To send us your design, click on the following link send design .