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Frequently Asked Questions

Q: 1. How long will it take for me to receive my greeting cards?
A: You will receive your order in approximately 8-9 business days. Our production department is closed on weekends. We are shipping in Florida only.

Q: 2. Do I have to pay shipping for my greeting cards?
A: You don't have to pay shipping.

Q: 3. How thick are greeting cards?
A: 14pt thick (equal to .014 of an inch). Each point (pt) is equal to .001 of an inch, to give you a frame of reference.

Q: 4. I have an idea of the design, can you create the artwork for me?
A: If you have an idea for your design, but do not have a digital file prepared by a graphic designer ready to print, you will need to create the artwork. We offer design services, please contact us for a quote.

Q: 5. If I have my own design. How do I set up my artwork files? What are your file specifications?
A: To ensure the printing quality of your greeting cards, your design must meet certain technical specifications required by our production department. Bleed should be 0.0625 "on each side (top, bottom, left and right) and should extend beyond the cut line, this will be trimmed from the product during the final cut phase. Keep all text at least 0.50 "from the edge. The final size of your art, with the margin should be 10.125" x 7.125". However, at the time of printing and cutting your greeting cards will have a size of 5"x 7".

Templates: Our template is used as a guide or reference to show general placement of logos/graphic elements, however, when submitting the artwork, you must submit it without the guidelines, otherwise they would be printed. See image below for example. To get template click on the following link:

Template greeting cards 10"X7" vertical inside
Template greeting cards 10"X7" vertical outside
Template greeting cards 10"X7" horizontal inside
Template greeting cards 10"X7" horizontal outside

For a greeting card, please send your artwork as shown:



Accepted files: JPG or PDF format, 300 dpi, CMYK coloring. Please provide ready to print files & in good quality. If you have any questions or doubts please contact us .



Q: 6. How do I submit my design to approve it?
A: To send us your design, click on the following link send design or email us info@codiexpress.com.