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Frequently Asked Questions

Q: 1. How long will it take for me to receive my stickers?
A: If you live in Florida, you will receive your order in approximately 8-9 business days. Our production department is closed on weekends.

Q: 2. Are stickers waterproof?
A: No. Stickers should be used when moisture/humidity/water/condensation is NOT a concern. When liquid is present, it can cause the paper to separate, tear, cut, turn translucent, bubble, wrinkle or essentially fall apart.

Q: 3. Do I have to pay shipping for my stickers?
A: If you live in Florida or Texas, you don't have to pay shipping. For shipping costs to other states please contact us.

Q: 4. I have an idea of the design, can you create the artwork for me?
A: If you have an idea for your design, but do not have a digital file prepared by a graphic designer ready to print, you will need to create the artwork. We offer design services, please contact us for a quote.

Q: 5. If I have my own design. How do I set up my artwork files? What are your file specifications?
A: To ensure the printing quality of your stickers, your design must meet certain technical specifications required by our production department. Keep all text at least 0.25 "from the edge"

Templates: Our template is used as a guide or reference to show general placement of logos/graphic elements, however, when submitting the artwork, you must submit it without the guidelines, otherwise they would be printed. See image below for example. To get template click on the following link:

Template horizontal sticker 2" x 3.5"
Template horizontal sticker 2" x 4"
Template horizontal sticker 3" x 4"
Template vertical sticker 2" x 3.5"
Template vertical sticker 2" x 4"
Template vertical sticker 3" x 4"

Accepted files: JPG or PDF format, 350 dpi, CMYK coloring. Please provide ready to print files & in good quality. If you have any questions or doubts please contact us .



Q: 6. How do I submit my design to approve it?
A: To send us your design, click on the following link send design or email us info@codiexpress.com.