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Frequently Asked Questions

Q: 1. How long will it take for me to receive my hang tags?
A: You will receive your order in approximately five or six business days. Our production department is closed on weekends. We are shipping in Florida only. .

Q: 2. What is the advantage of UV coating?
A: UV coating gives a gloss finish to the surface it is applied to, enhancing the depth of color and making the hues pop. It also provides moisture and abrasion resistance. This is recommended for hang tags that will be heavily handled by several individuals or will go through locations.

Q: 3. Do I have to pay shipping for my hang tags?
A: You don't have to pay shipping. .

Q: 4. How thick are hang tags?
A: 16pt thick (equal to .016 of an inch). Each point (pt) is equal to .001 of an inch, to give you a frame of reference.

Q: 5. I have an idea of the design, can you create the artwork for me?
A: If you have an idea for your design, but do not have a digital file prepared by a graphic designer ready to print, you will need to create the artwork. We offer design services, please contact us for a quote.

Q: 6. If I have my own design. How do I set up my artwork files? What are your file specifications?
A: To ensure the printing quality of your cards, your design must meet certain technical specifications required by our production department. Bleed should be 0.0625 "on each side (top, bottom, left and right) and should extend beyond the cut line, this will be trimmed from the product during the final cut phase. Keep all text at least 0.25 "from the edge.

Templates: Our template is used as a guide or reference to show general placement of logos/graphic elements, however, when submitting the artwork, you must submit it without the guidelines, otherwise they would be printed. See image below for example. To get template click on the following link:

Template hang tags 2"x3.5"
Template hang tags 1.5"x3.5"
Template hang tags 2"x2"
Template hang tags 1.75"x3.5"

Accepted files: JPG or PDF format, 300 dpi, CMYK coloring. Please provide ready to print files & in good quality. If you have any questions or doubts please contact us .



Q: 8. How do I submit my design to approve it?
A: To send us your design, click on the following link send design or email us info@codiexpress.com.