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Frequently Asked Questions

Q: 1.Is the installation kit included?
A: Yes, one polo flag + one flag + one ground stake are included.

Q: 2. What do you recommend on fabric cleaning and wash setting?
A: Fabric can be machine washed with cold water and gentle cycle. Do not dry your flag in a tumble dryer but rather, let it air dry.

Q: 3. How do I install my flag?
A: Click here to get Installation Guide

Q: 4. How long will it take for me to receive my order?
A: If you live in Florida, you will receive your order in approximately seven or eight business days. Our production department is closed on weekends. For delivery times in other states, please contact us.

Q: 5. I have an idea of the design, can you create the artwork for me?
A: If you have an idea for your design, but do not have a digital file prepared by a graphic designer ready to print, you will need to create the artwork. We offer design services, please contact us for a quote.

Q: 6. If I have my own design. How do I set up my artwork files? What are your file specifications?
A: To ensure the printing quality of your graphics, your design must meet certain technical specifications required by our production department.

Templates: Our template is used as a guide or reference to show general placement of logos/graphic elements, however, when submitting the artwork, you must submit it without the guidelines, otherwise they would be printed. See image below for example. To get template click on the following link:

Template 14' outdoor feather flag

Accepted files: JPG or PDF format, 150 dpi, CMYK coloring. Please provide ready to print files & in good quality. If you have any questions or doubts please contact us .




Q: 7. How do I submit my design to approve it?
A: To send us your design, click on the following link send design or email us info@codiexpress.com.